Shipping policy

Last Updated: June 2026

Thank you for shopping with lumirelle.shop. We are committed to delivering your order as quickly and efficiently as possible.

Order Processing

All orders are processed within 1–3 business days after payment is confirmed.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high order volume, processing times may be slightly extended.

Shipping Times

Estimated delivery times:

  • United States: 7–15 Business Days
  • Canada: 8–18 Business Days
  • United Kingdom: 7–15 Business Days
  • Australia: 8–18 Business Days
  • International Orders: 10–25 Business Days

Please note that delivery times are estimates and may vary depending on location, customs clearance, weather conditions, and carrier delays.

Shipping Costs

We proudly offer Free Shipping on eligible orders.

Any applicable shipping charges will be displayed during checkout before your purchase is completed.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, if available.

Please allow 2–5 business days for tracking updates to appear.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided, please contact us as soon as possible. We cannot guarantee changes once an order has been processed or shipped.

Lost, Delayed, or Stolen Packages

While we work with reliable shipping partners, lumirelle.shop is not responsible for delays caused by carriers, customs, weather, or other circumstances beyond our control.

If your package appears lost, please contact us and we will do our best to assist you.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in product prices or shipping fees.

Contact Us

If you have any questions regarding shipping or your order status, please contact our customer support team.

Thank you for choosing lumirelle.shop.